Testimonials
P & S Millars Story...
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"Dear Sir, Late last year we decided to have a pool installed at our home. We had several pool companies attend our address and give us quotes on the installation and the necessary extras that we required. To say that we were disappointed was an understatement.
That was until the Pool Consultant from your company came to our house. He answered every one of my questions without hesitation and was able to give me a full quote for everything that I requested on the spot, which was far more than other pool builders could do.
In the previous 5 years since we have built our house in Sydney’s outer west, we had a large extension built on the rear of the house - that company went into liquidation. We had a large American style shed also built - that company went into liquidation and finally the firm that installed our ducted air conditioning - also went into liquidation. These were all well known companies. So you can see that it is quite refreshing to have someone to complete something at our house so well and so professionally. In the beginning, we gave the Pool Consultant a bit of a hard time with questions about the company and he handled it with the utmost diplomacy.
I then was contacted by the Construction Coordinator who took over the role of ensuring the excavation and installation of the pool went as he said it would. His team, including the Installer, did an absolutely magnificent job. The Construction Coordinator organised everything for us, from the in floor cleaning, solar heating, extra wide surrounds and paving.
Nothing was a problem for him, and if it was, he didn’t show it.
He continually remained in contact with us and ensured that the tradesmen arrived when they were supposed to and if they couldn’t make it, he would call us immediately with a new time and date. The installation of the pool went without a hitch and I would put that down to the over sighting of the project by the Construction Coordinator. He was there every time something major had to be done with the pool. Even with the in floor cleaning system, which had a small glitch, the Construction Coordinator persevered until it was fixed to perfection.
The pool is magnificent and it was a pleasure dealing with whole team.
I can only say thank you to you and your staff for a job well done.
Yours truly, P & S Millar"
Other Happy Customers:
"I couldn’t be more pleased. The guys kept me informed every step of the installation. Very helpful team. Sincere thanks." - Robyn F.
"Very impressed by the team installing our pool. They were punctual, professional, thorough and courteous at all times. I was pleasantly surprised by the smooth and trouble free flow of events. Extremely efficient! Thank you!" - Leesa S.
"From start to finish every aspect went smoothly, with installation being completed ahead of the advised schedule. We are very happy, with all aspects and definitely recommend Narellan Pools." - L & R Skarstrom, Rainbow Beach
"Pool looks lovely! Whilst being installed workers were very helpful, no hesitation in answering any questions. All care taken to ensure pool placed in the best position for surrounds." - F. & S. Hanner
"Extremely professional, helpful, on time and budget. I was dreading the whole process but EVERYTHING went perfectly. Thank you so much." - K. Ralston, Hebersham
The staff from start to completion are to be commended on their excellent service. - Maree
We would both like to thank Narellan for everything that you have done for us and we would have no hesitation in recommending to anyone looking to add one of your beautiful pools in their backyard. - Steve and Renae
We had a difficult job with bad access and a lot of rock but Narellan overcame all of it for us and did a very good job. - Roman and Vicki
Having had other companies install pools for us before, I would not hesitate to use or recommend Narellan Pools to any one - Oh & the kids, they have not got out of it. - Peter & Katrina
"Every timeline that was given was kept to. Having our pool installed was one of the easiest pieces of renovation/home improvement we have ever lived through, well done guys!" - R & L Taylor
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